Terms of service
NOVEXA TECH — TERMS OF SERVICE
Last Updated: October 28, 2026
1. OVERVIEW
Welcome to NOVEXA TECH. By accessing our website or purchasing products from our store, you agree to these Terms of Service.
NOVEXA TECH operates an online retail store offering consumer electronics and related accessories.
Our store is powered by Shopify, which provides the e-commerce platform that allows us to offer our products and services.
2. ELIGIBILITY
By using our website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian.
You agree to provide accurate and complete information when placing an order.
3. PRODUCTS AND AVAILABILITY
We strive to provide accurate product descriptions, images, specifications, and pricing.
Product availability may change without notice.
We reserve the right to limit product quantities or discontinue products at any time.
If a product becomes unavailable after an order is placed, we will notify the customer and offer an appropriate resolution, including a refund where applicable.
4. PRICING AND PAYMENTS
All prices are displayed in U.S. dollars unless otherwise stated.
Applicable taxes and shipping charges will be displayed during checkout.
Payment must be successfully authorized before an order can be processed.
We reserve the right to correct pricing errors. If an error affects an existing order, we will contact the customer before proceeding.
5. ORDER PROCESSING AND SHIPPING
Orders are processed according to product availability and our fulfillment procedures.
Delivery estimates are provided for informational purposes and are not guaranteed unless expressly stated otherwise.
Customers are responsible for providing accurate shipping information.
If an order is delayed, lost, or cannot be fulfilled, NOVEXA TECH will investigate and provide an appropriate resolution consistent with applicable law.
6. ORDER CANCELLATIONS
Customers may request cancellation within 15 minutes of placing an order, provided the order has not already been processed or shipped.
After this period, cancellation requests are subject to the order’s processing status.
Once an order has shipped, customers may request an eligible return under our Return & Refund Policy.
7. RETURNS AND REFUNDS
Eligible standard returns may be requested within 14 days after delivery.
Customers must contact NOVEXA TECH for return authorization and instructions before shipping products back.
For standard returns due to a change of mind, customers are responsible for return shipping costs.
Approved standard refunds are processed after the returned product has been received and inspected.
Please review our Return & Refund Policy for complete details.
8. DAMAGED OR DEFECTIVE PRODUCTS
If a customer receives a damaged, defective, or incorrect product, they should contact our support team promptly.
We will review the issue and provide an appropriate solution, which may include a replacement, return, or refund.
Nothing in these Terms limits customers’ rights under applicable consumer protection laws.
9. PROHIBITED ACTIVITIES
Customers may not use our website to engage in fraudulent transactions, submit false information, interfere with website security, or violate applicable laws.
We reserve the right to investigate suspicious activity and take appropriate action.
10. INTELLECTUAL PROPERTY
The original content, graphics, and branding owned by NOVEXA TECH are protected by applicable intellectual property laws.
Third-party trademarks and brand names remain the property of their respective owners.
Nothing on this website grants customers ownership of any intellectual property.
11. THIRD-PARTY SERVICES
Our website may use third-party services for payment processing, order fulfillment, analytics, and other business operations.
These services may be subject to their own terms and privacy policies.
12. LIMITATION OF LIABILITY
To the extent permitted by applicable law, NOVEXA TECH is not responsible for indirect or consequential losses arising from the use of our website or products.
Nothing in these Terms excludes liability that cannot legally be excluded or limits customers’ statutory rights.
13. PRIVACY
Personal information collected through our website is handled in accordance with our Privacy Policy.
14. CHANGES TO THESE TERMS
NOVEXA TECH may update these Terms of Service periodically.
Updated terms will be published on our website with a revised effective date.
Changes will not retroactively remove rights customers have under applicable law.
15. CONTACT INFORMATION
For questions about these Terms of Service, orders, or customer support, please contact NOVEXA TECH through the contact information provided on our website.